Travelling
is fun and enjoyable, and while travelling on a train, we go through the new
depths of wilderness and journey explorations to tell the world the splendors
of the tour. There are large no. of mobile apps available these days to book
Air tickets, Train tickets, to book hotels, etc. Digitization is playing a huge
role in this development of mobile apps.
is fun and enjoyable, and while travelling on a train, we go through the new
depths of wilderness and journey explorations to tell the world the splendors
of the tour. There are large no. of mobile apps available these days to book
Air tickets, Train tickets, to book hotels, etc. Digitization is playing a huge
role in this development of mobile apps.
Trains are
the most commonly used mode of transport. In India, more than 70% of people travel
by train. If we compare Indian Railways with the past decades, there is a
lot of improvement in the tracks, stations, trains, etc because a large portion
of the budget is allocated to the Indian Railways. A separate Budget is made every
year for the Railways. There is a noticeable development in railways. But when
we talk about the food being served in the trains, the quality of food is
decreasing day by day, passengers fall ill after the consumption of food being
served by railways. There is no improvement in the food delivering system of
railways and the quality of food being served. They are not able to serve
passengers properly and people are not satisfied with it. Due to which
passengers prefer Railway Restaurants over the food from the train’s pantry.
the most commonly used mode of transport. In India, more than 70% of people travel
by train. If we compare Indian Railways with the past decades, there is a
lot of improvement in the tracks, stations, trains, etc because a large portion
of the budget is allocated to the Indian Railways. A separate Budget is made every
year for the Railways. There is a noticeable development in railways. But when
we talk about the food being served in the trains, the quality of food is
decreasing day by day, passengers fall ill after the consumption of food being
served by railways. There is no improvement in the food delivering system of
railways and the quality of food being served. They are not able to serve
passengers properly and people are not satisfied with it. Due to which
passengers prefer Railway Restaurants over the food from the train’s pantry.
To eliminate
this issue, many companies have started their operations of food delivery in
trains. They deliver delicious, healthy, hot and fresh food to the train passengers
within the allocated time. Food is delivered from famous and reputed
restaurants with which companies have partnered and also with zero ordering
charges. Passengers are able to enjoy the best meals during their journeys, by just
ordering their food through a mobile application. They offer a large variety of
food items like Indian, Italian, Veg, Non-veg. The food is available at
reasonable prices, well packed in containers with proper cutlery, etc. They
also provide a complaint redressal system, if food is delivered wrong or if the
quality of food is poor. Consumers can easily provide feedback.
this issue, many companies have started their operations of food delivery in
trains. They deliver delicious, healthy, hot and fresh food to the train passengers
within the allocated time. Food is delivered from famous and reputed
restaurants with which companies have partnered and also with zero ordering
charges. Passengers are able to enjoy the best meals during their journeys, by just
ordering their food through a mobile application. They offer a large variety of
food items like Indian, Italian, Veg, Non-veg. The food is available at
reasonable prices, well packed in containers with proper cutlery, etc. They
also provide a complaint redressal system, if food is delivered wrong or if the
quality of food is poor. Consumers can easily provide feedback.
The main
reasons that passengers opt for these food delivering apps are as follows:
reasons that passengers opt for these food delivering apps are as follows:
Ø Variety: Passengers on train are provided
with several choices. If a person is travelling doesn’t mean that his wishes
can not be fulfilled. As companies have partnered with reputed restaurants,
which will be delivered within time.
with several choices. If a person is travelling doesn’t mean that his wishes
can not be fulfilled. As companies have partnered with reputed restaurants,
which will be delivered within time.
Ø Class services: People just have to order the food
and rest will be taken care with extreme accuracy, quality and preparation of
food, delivery and packaging of food on time.
and rest will be taken care with extreme accuracy, quality and preparation of
food, delivery and packaging of food on time.
Ø Customer Service: They provide 24×7 customer care
assistance and support to the customers. They can provide their feedback also
regarding the quality of food, packaging and delivery time.
assistance and support to the customers. They can provide their feedback also
regarding the quality of food, packaging and delivery time.
Ø Order Tracking: People are provided with one more
feature i.e. food tracking facility. They can easily have access to track their
order via food delivery app.
feature i.e. food tracking facility. They can easily have access to track their
order via food delivery app.
Taking the
issue of food served by Indian Railways as an advantage and opportunity, many
food delivery companies have started delivering food on wheels and are serving
people and making it a massive success.
issue of food served by Indian Railways as an advantage and opportunity, many
food delivery companies have started delivering food on wheels and are serving
people and making it a massive success.
